Privacy Policy

What information do we collect?

1. Personal identification information (name, email address, phone number).
2. Property and tenancy information you provide when using the platform.
3. Payment and financial information processed through our secure payment partners.
4. Usage data including pages visited, features used, and time spent on the platform.
5. Device information such as IP address, browser type, and operating system.

How do we use your information?

1. To provide, maintain, and improve our property management services.
2. To process transactions and send related information, including receipts.
3. To send administrative information, updates, and security alerts.
4. To respond to your comments, questions, and customer support requests.
5. To personalize your experience and deliver relevant content.
6. To comply with legal obligations and protect our legal rights.

Do we use cookies and other tracking technologies?

We use cookies and similar tracking technologies to track activity on our service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

How long do we keep your information?

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies. Account data is retained for the lifetime of your account and up to 3 years after deletion.

How do we keep your information safe?

We implement appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure. We use SSL/TLS encryption, regular security audits, and access controls to protect your data.

What are your privacy rights?

1. The right to access and receive a copy of your personal data.
2. The right to rectify or update any inaccurate personal data.
3. The right to erase your personal data under certain conditions.
4. The right to object to or restrict the processing of your personal data.
5. The right to data portability — receive your data in a structured, machine-readable format.
6. The right to withdraw consent at any time where we rely on consent to process your data.

How can you contact us about this policy?

If you have questions or comments about this policy, you may contact our Data Protection team by email at privacy@recydee.com, or by post to our registered office address. We will respond to all requests within 30 days.